It's never too early to meet with our clinical team for a new patient consultation and evaluation at no cost to you. Contact us as soon as you are ready to meet with us. We try to get things started as quickly as possible and schedule a day and time that works best for you. Finally, we will ask you to complete a patient registration/information form. You can download and print this form or at your request we will mail it to you. There is no obligation or pressure to proceed with treatment. It's that simple!
You will get efficient and thoughtful service from Wonderfu.
Monday through Thursday 8:30am ' 5:00pm
Fridays 8:30am - 12:30pm*
*We often extend our Friday hours to accommodate our patients when needed.
Milwaukee
S. 103rd St., Suite 200, Milwaukee, WI
Our main office in Milwaukee, Wisconsin is located 1 block west of I-894, and just 3 blocks south of Oklahoma Avenue. Greenfield Place is our building name. Because 103rd Street ends just south of our office'Oklahoma Avenue is the only access.
Madison
406 Science Drive, Ste. 402, Madison, Wisconsin
Our Madison office is a shared location with Prosthetic Dental Associates of Madison. Dr. Kelly Beck and Dr. Alicia Estrella, specialists in prosthodontics, are available for collaboration when prosthetic needs extend to the oral cavity.
Satellite Offices
We also see patients in our satellite offices. Please call us for appointments at these locations.
Indianapolis, IN; St. Paul, MN; Kansas City, MO (Currently limited to pediatric microtia patients at Children's Mercy Hospital).
What if I can't come to your office for new patient consultation?
If you are unable to meet with our clinical team in person, we can schedule a brief evaluation via Facetime or Skype. If you are not comfortable with a video meeting, you can provide us with photos and schedule a meeting. Although it is possible to do a or video consult with patients who are not close by, we will need to see you in-person to be able to provide a prosthesis. Please get in touch for more information about traveling to our office.
What should I expect at the new patient consultation?
You will meet with one of our clinical anaplastologists who will listen to your concerns, examine your affected anatomy, and show you examples of prostheses. Our anaplastologist will describe your options for prosthetic attachment and will develop a treatment plan for you. There is no obligation or pressure to proceed with treatment.
I want to proceed with treatment. What's next?
If you decide to proceed with your prosthetic treatment plan we will ask you to provide insurance or other payer information. With your permission we will request a physician's order and clinical notes from your doctor. This information will help us predetermine your insurance benefits and submit a prior authorization request.
What are appointments like?
Our certified anaplastologists custom-make your prosthesis in our own on-site laboratory ensuring high quality and individual design. We typically need 3- 5 appointments to complete your prosthesis. Our office is comfortable and relaxed. We treat our patients like family and make sure your time with us is stress free. We are gentle, respectful, and nothing we do is painful. We take our time while we sculpt and establish fit, but we know your time is valuable. We frequently work as a team to make appointments as efficient as possible. Because our work is highly detailed some appointments are lengthy (2 - 4+ hours).
Do you have any patients who I can speak with?
Yes! Please know that you are not alone. We have patients who enjoy sharing their story. If you are interested in talking to people with experiences similar to yours, let us know at your initial evaluation.
Is the process painful?
No need to worry'we are gentle and nothing we do is painful. Most patients find their appointments to be interesting and relaxing.
Will my prosthesis be covered by medical insurance?
Most reconstructive prostheses are covered by Medicare and health insurance plans. As part of our initial consultation we develop a treatment plan that includes our fees. We are patient advocates and, with your permission, we will prior authorize the treatment plan you choose, help you pre-determine your benefits, and submit a claim on your behalf once the prosthesis is complete.
What type of insurance or forms of payments do you accept?
We work with various private insurance groups, workers' comp, veteran's administration hospitals, and self-pay. We are a Medicare provider and we accept Medicaid in Wisconsin and Indiana. We also accept Care Credit plans. We are a network provider with Anthem Blue Cross Blue Shield, Exceedent, Dean Health Plan and Quartz/Chartwell. We have worked with most insurance plans and have been able to secure coverage for patients even when we are not in their network. Please be assured that we will help you navigate the complexity of billing for medical care. We also advocate on behalf of patients for coverage of reconstructive prosthetics with insurance providers. Our dedicated insurance specialist, Cindy, is available to answer any financial questions that you have related to your prosthetic care.
Cindy is available Monday-Thursday 7:00 am- 2:00 pm, (414) 543-.
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Will I need a physician's pres
cription?
Yes. A prosthetic device is affecting your body in one way or another. Therefore, a physician's approval/prescription will ensure proper treatment of your physical condition and is needed by law. An initial consultation with our clinicians does not require a prescription.
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Will my insurance pay for
these serv
ices?
Generally, most insurance carriers do pay for prosthetic services. Our administrative staff is highly knowledgeable in the ever-changing health insurance industry, and we strive to get you the benefits that your policy includes, whether we are included as an in-network or out-of-network provider with your insurance plan. Under either approach, your prosthetist will work with you and our administrative team to determine all of your individual options.
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Where can I find information regarding my insurance coverage?
There is normally a number on the back of your insurance card so you can call to get information regarding your coverage. You can also call our Handspring Billing Specialist if you have any questions regarding your insurance.
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I am facing an amputation in the near future. Is it too soon to contact you?
Absolutely not! One of the most important things that you can have during this time is peace of mind. By coming in for a tour of the facility, introduction to our staff, and a view of different options for componentry and materials, you may reduce some anxieties or concerns that you may have about the process after an amputation and during the fitting of your prosthesis. Our patients tell us that taking advantage of this opportunity made a very positive difference in their pre-and post-operative mindset.
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How soon after surgery am I ready to be fit with a prosthesis?
The person who ultimately makes that decision is your doctor. We are practitioners certified by the American Board for Certification in Orthotics and Prosthetics and require a prescription from a medical doctor in order to begin fabrication of a prosthesis. Evaluations and consultations are always done free of charge. Our staff will take every opportunity to consult with your physician regarding your amputation, any medical precautions, and issues that may affect your options or expected outcome.
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When can I be fit with a prosthesis?
The fitting process can begin after your stitches or staples have been removed and you are fully healed. It is also recommended that some of the swelling has decreased before you are cast for your first socket.
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The company is the world’s best Custom Made Prosthesis supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.
How long will it take for me to get my prosthesis?
The design, custom fabrication and fitting of your prosthesis will normally take 3-6 weeks. It takes an average of 3 or 4 visits with your prosthetist to get the right socket fit and to prepare you to use your prosthesis. We understand that you are anxious to return to activities of daily living on your new prosthesis, so we do our best to deliver your prosthesis in as timely a fashion as possible. Getting a head start on working with your insurance can also help the process move more quickly.
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Are the practitioners and facilities at Handspring certified by the American Board of Certification in Orthotics and Prosthetics?
Yes! All practitioners at Handspring are accredited in good standing with ABC. They are also given the resources needed to attain and maintain continuing education requirements. We consistently attend national meetings and/or seminars that concentrate on advances in the field of prosthetics that could prove beneficial to our clients.
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Can I wear my prostheses in the shower?
Most prostheses are uncovered and should not be worn in the shower. The water will rust the metal components and screws. This is especially true for any prosthesis that has electronic parts.
How long will this prosthesis last?
A prosthesis should last for several years, but the actual length of time will depend on the amount of time the patient wears the prosthesis and what type of activities the device is used to perform. Prostheses are designed to be very strong and durable. However, it is a good idea to have your prosthesis checked out by your clinicians every 8-12 months to make sure it is in good working order. Liners or other consumables will general begin to wear out in about 6-9 months, but they can last up to 12 months or longer. Just like the prosthesis, the longevity of the liner depends on amount of usage. You may also need new prosthesis components as your activities change.
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How do I get more supplies?
If you are ever in need of new liners, socks, or any other prosthetic supply, please contact your physician for a prescription. Once you have a prescription, you can call our office to order more supplies.
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Can I wear my prosthesis to bed?
It is not recommended that you wear your prosthesis to bed.
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What do I do if I get stuck in my prosthetic socket?
Remain calm and contact our office or your prosthetist immediately.
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How long do I wear my shrinker for each day?
Before you are fit with a prosthesis, you should try to wear the shrinker as much as possible during the day and night, about 22 hours a day. Take the shrinker off to bathe. You should have two shrinkers to alternate while you're washing one. Shrinkers can be hand washed or put in the laundry with your other clothes. Once you receive your prosthesis and start wearing it on a regular basis, you don't have to wear the shrinker as much. It is still a good idea to wear the shrinker to bed to control any swelling over night, so that you can fit in to your prosthesis in the morning.
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Do I need to see my physician before I can get a prosthesis or new supplies?
You must have a prescription from a physician in order to get a prosthesis or new supplies. Most physicians need to have seen you in the past 6 months before they will write a prescription. We are able to work with you and your physician to request a prescription if you have seen them recently.
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Will I be able to do the things I did before I got the amputation?
The majority of people with amputations are able to return to the activities they were doing before the amputation. During your initial evaluation, your prosthetist will ask for your personal goals so they can make a prosthesis to help you achieve them.
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How do I learn to use my prosthesis?
As a part of the patient care services that we provide, we will assist you with initial usage training with your new prosthetic device. Once you are fit with your definitive device, we strongly recommend you continuing your rehab training with an occupational therapist or physical therapist. This can be done at an inpatient or outpatient basis.
Why do I sometimes still feel my limb that has been amputated? Is this common?
Feeling your fingers after an amputation is referred to as a 'phantom' sensation. A phantom sensation is a feeling that seems to originate from a part of the body that is missing. Phantom sensation/pain can present in other ways, such as pain in the elbow or wrist, itchy skin, or cramping of muscles. The cause of this phenomenon is not clearly understood. Some researchers believe that this sensation originates from a psychological source that indicates that the body has not adjusted to the removal of a body part. Other research indicates that phantom sensation originates from the nerves being severed at some mid-point. No matter the cause, phantom sensation is a very common experience for patients after an amputation. There are several techniques that people have found useful to treat the sensations and our clinical team will help you if you experience this type of feeling or pain. Often, we have found that the pain may lessen significantly after you have received your prosthesis.
Are you interested in learning more about Five-axis Pneumatic Knee Joint? Contact us today to secure an expert consultation!